Your information,
clearly explained.

This notice describes the development release. Final legal entity details, retention schedules, subprocessors and contact channels must be completed before public launch.

Information we process

Demo enquiries include name, business, email, phone and your message. Supplier accounts contain business details, team membership and operational records. Central facility accounts contain facility and contact details, delivery addresses and references to orders placed with participating suppliers. Each supplier receives the facility details needed to fulfil its own orders. Existing supplier-local accounts remain separate; we do not merge them automatically by email. Buyer records can also include order and payment references. Do not enter patient information.

Why we use it

To respond to enquiries, authenticate accounts, fulfil supplier orders, send transactional communications, reconcile receipts and protect the platform.

Roles and access

DawaLink manages central facility account identity and supplier order references. Suppliers control their own buyer and operational data. DawaLink processes that data to provide the platform and separately controls its own sales enquiries and subscription records. Access depends on supplier membership and role.

Storage and retention

Development records remain in the local project database. Production hosting regions, transfer safeguards, retention periods and subprocessor contracts must be confirmed before launch. Tax and financial records may require retention despite account closure.

Your choices

Contact your supplier through its published contact details to request access, correction or review of deletion eligibility. Demo requesters can use the same contact channel used in the follow-up correspondence.

Cookies

Essential cookies maintain sign-in, CSRF protection and the cart. This release does not include advertising trackers.